Information we collect
We collect information you provide when requesting a quote, contacting us, creating or using authorized Hub access, or doing business with us. This may include names, company names, business contact information, project addresses, plans, specifications, material lists, messages, account identifiers and transaction-related records.
We may also collect basic technical information such as device and browser type, IP address, access times, referring pages and site activity. Cookies or similar technologies may be used for security, session management, analytics and site performance.
How we use information
- Respond to inquiries and prepare, review and fulfill quotes, orders and projects.
- Operate, secure and improve our website, customer portal and internal Hub workflows.
- Authenticate authorized users and provide access to customer-specific records.
- Maintain business, accounting, inventory, compliance and audit records.
- Communicate about requests, projects, deliveries, documents and service updates.
- Detect misuse, fraud, security incidents and technical problems.
How we share information
We do not sell personal information. We may share information with vendors and service providers that support hosting, security, analytics, file storage, communications, accounting, inventory and business operations. These may include Cloudflare, Google, Intuit QuickBooks and other providers selected by Springhouse Supply. We may also share information when directed by you, when needed to complete a transaction, to protect rights or safety, or when required by law.
QuickBooks and connected services
When The Hub is connected to QuickBooks or another authorized business system, Springhouse Supply may retrieve and reconcile customer, estimate, invoice, payment or related business records. Access is limited to the functions enabled by Springhouse Supply. QuickBooks data remains subject to Intuit's applicable terms and privacy practices.
Retention and security
We retain information for as long as reasonably necessary for the purposes described above, contractual obligations, recordkeeping and legal requirements. We use administrative, technical and organizational safeguards designed to protect information, but no online system can guarantee absolute security.
Your choices
You may request access to, correction of or deletion of personal information, subject to legal and operational retention requirements. You may also ask questions about connected-service access or request that authorized Hub access be removed.
Children
Our services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Updates
We may revise this policy as our services or legal obligations change. The effective date above identifies the latest published version.
Contact us
Springhouse Supply LLC
8204C Malachi Lane, Arrington, TN 37014
sales@springhousesupply.com
888-969-0701